Book review

Process improvement As a long-term patient in a burns unit, Dan Ariely frequently had to endure the painful process of having his bandages removed. Already endowed with a highly inquisitive mind, he conducted research on ways of making the process less painful and proudly presented his findings to the nurses. Resistance However, he observed that […]

Radical transformation “Expect a radical transformation of the economy and your business” – straight from “Flash Foresight” by Daniel Burrus. Positive, insightful, fresh and uplifting We come across books like this every day. Positive, insightful, fresh and uplifting – very effective in engaging staff and getting a spring back in their steps. Trends Flash Foresight predicts

Daniel Siegel is one of the revolutionary global innovators in the integration of brain science into the practice of psychotherapy. Mindsight: The new science of transformation, is a deeply compassionate and human account of what it is to be human, and offers powerful lessons for anyone trying to make sense of how we make sense

How good are you at communicating change? It seems that many of us tend to overrate our communication prowess. 25% of people believe they are in the top 1% in their ability to get along with others. Now, anyone with a minimum of statistical knowledge knows that in a group of 100 people, only one

Every now and then a book arrives that combines a lot of good books (such as “Flash Foresight”, “Business exposed”, “Future Minds”, “New Normal”, “Poke the box” mixed with authors such as Pink and Handy) and it blows your mind. The banking crisis was chicken feed The general gist of  “Out of our minds” is

Are you treated like children? You go to work and give everything you have – and you are treated like children who, if left unattended, will steal candy. You go to work and watch someone who isn’t very good at their job get promoted because they got in earlier and stayed later than anyone else.

Disruptive The New Capitalist Manifesto: Building a disruptively better business, by Umair Haque. The clue to the message of this book is disruptive. Together with words like loose, maverick and funky, disruptive describes the need for new paradigms for a new world. In The New Capitalist Manifesto: Building a disruptively better business, Umair Haque says

Loose: The Future of Business is Letting Go: How to Break the Rules of Business by Martin Thomas Organisational delusion Most organisations delude themselves that they are in control because they have surrounded themselves with rigid rules and procedures, micro-managers and planners dedicated to predictability and certainty. Most business schools inculcate a rational approach to

The traditional funnel model of marketing is broken In today’s experienced-based economy, we need to engage with our customers by adding value to what they do. We need to think in the language of the problems we solve for our customers, and not the benefits and features of what we sell. We need to add

Cary Cooper, a CMI companion and professor of organisational psychology and health at Lancaster Management School, on the benefit of management books. When was the last time you read a good book? I was recently asked to be a judge on the Chartered Management Institute Management Book of the Year competition. Reviewing the various entries