#Mindcandy are scenario prompts designed to sharpen situational awareness and help companies craft smart, timely responses to emerging trends. Keeping you future-fit. Find out more here.
Digital transformation #mindcandy 26 August 2025
The topics are you are the upgrade, CX, ERP, hyper-automation, technical debt, bee brains, shadow AI, and data colonialism.
You are the upgrade
You are the upgrade, augmented natural intelligence as the only way forward (e-book)
Data, acceleration, and the future of intelligence: Lessons from 25 core books (and links to 114 other books) about AI, technology abstraction, and consciousness.
88% of consumers favour human agents; AI alone fails to deliver CX satisfaction
Verizon’s 2025 CX Report shows 88% of consumers prefer human agents over AI, highlighting empathy’s irreplaceable role in customer satisfaction.
Reinventing ERP With Event-Driven Agentic AI
https://www.forbes.com/sites/moorinsights/2025/08/21/reinventing-erp-with-event-driven-agentic-ai/
Future ERP systems will likely undergo a significant transformation, from static and reactive to dynamic, event-driven platforms powered by agentic AI, enabling them to execute workflows and interact across business processes autonomously.
Hyperautomation: Full‑Stack AI + RPA Workflows
https://www.techiexpert.com/hyperautomation-full‑stack-ai-rpa-workflows/
Hyperautomation with AI and RPA is emerging as the ultimate game-changer. It is combining speed and precision of Robotic Process Automation (RPA) with the intelligence and adaptability of artificial intelligence.
Unlocking high software engineering pace: Partner with Product to pay down technical debt
Make technical debt visible
Why tiny bee brains could hold the key to smarter AI
https://www.sciencedaily.com/releases/2025/08/250824031528.htm
Bees use flight movements to sharpen brain signals, enabling them to recognize patterns with remarkable accuracy. A digital model of their brain shows that this movement-based perception could revolutionize AI and robotics by emphasizing efficiency over massive computing power.
MIT report misunderstood: Shadow AI economy booms while headlines cry failure
MIT report misunderstood: Shadow AI economy booms while headlines cry failure
The researchers found that 90% of employees regularly use personal AI tools for work, even though only 40% of their companies have official AI subscriptions.
AI giants race to scoop up elusive real-world data
https://restofworld.org/2025/ai-data-collection-global-deals/
OpenAI, Google, and Perplexity create partnerships and free offers for a steady stream of consumer data that can’t be scraped from the internet.
