Culture eats strategy for breakfast. It is true. It is also incomplete. Because something else eats culture. Organisational design. Function follows form. The way an organisation structures reporting lines, decision rights, team boundaries, information flows, incentives and technology governance is not simply an expression of its culture. It is the container that shapes that culture. […]
Organisational design eats everything Read More »
We keep on forgetting. Data is powerful. AI is powerful. Automation is powerful. But the last mile is still human. The last mile is the conversation with the customer who does not fit the segment. The employee whose situation is not covered by policy. The supplier who is under pressure but afraid to say it.
The last mile is human Read More »
You can’t predict the future. You can build the fitness to respond to it. #MindCandy is fuel for strategic conversation about what’s next. When everyone has AI and the company still learns nothing Your people are using AI every day. The organisation is learning precisely nothing. Individuals prompt, get answers, move on. The insight dies
Digital Transformation #MindCandy: Organisational wisdom Read More »